Navigating the Complexities of Global Contingent Worker Management
Papaya serves as a key intermediary in the global talent supply chain, helping to onboard, manage, and pay contingent workers across the globe.
Key takeaways
- Contingent workers offer multi-national companies access to affordable, high-quality expertise often unavailable in the open market.
- Managing contingent workers globally involves juggling multiple vendors, ensuring compliance with local regulations, managing risks such as worker misclassification, and meeting diverse engagement requirements while maintaining efficiency and sustainability.
- Papaya serves as a trusted intermediary, offering end-to-end support for onboarding, managing, and paying contingent workers across 160+ countries while ensuring robust compliance, risk management, and seamless data integration.
Contingent workers make up 40% of today’s global workforce – a figure that could reach 50% before the end of the decade. For multi-national companies, contingent workers provide high-quality service at an affordable cost, often with expertise that are difficult to find in the open market.
With so much added value, it’s not surprising that the landscape for contingent worker management has evolved dramatically in recent years. Today, the global talent supply chain includes Managed Service Providers (MSPs), staffing vendors, recruitment companies, and much more
It’s no longer enough to focus on coordinating vendors and acquiring the talent. Managing global teams of contingent workers at an enterprise scale requires managing multiple staffing companies, ensuring consistent performance across global teams, and maintaining program efficiency.
Why Managing Contingent Workers is so Hard
Whether you work at an MSP overseeing multiple operations or lead an enterprise contingent workforce program, you are likely to encounter a wide range of challenges, including:
Global Reach – MSPs and enterprises both rely on numerous local talent vendors such as staffing agencies, umbrella companies, and Agencies of Record. Managing contingent workers globally typically involves juggling a series of local talent vendors.
Risk Allocation – Companies want to reduce risk. They don’t want to worry about misclassification, costly errors by contingent workers, or even late payments. They want the risk absorbed by other parties in the supply chain.
Compliance – Contingent worker programs often have specific requirements that don’t necessarily correspond with local regulations in some areas. Providers need to find ways to close the gaps. They ensure that contingent worker programs operate as designed while meeting all local labor laws and regulations .
Long-Term Sustainability – Working with contingent workers is fundamentally short-term. But replacing providers mid-project can increase costs and lower quality. Finding vendors who consistently provide workers who are compliant and insured and adds value in the long term. Finding a single vendor that can replace having to work with many can be cost-efficient through bulk discounts and less cumbersome by not having to manage multiple vendors.
Flexibility – Companies also have different engagement requirements. Some pay by the hour, some by project, and others want their contingent worker teams on retainer. Some use Vendor Management Systems (VMS), but some vendors can’t connect to them. Others want dedicated platforms for specific types of contractors. Global management demands flexibility.
Papaya: Your Partner for Tackling Global Workforce Hurdles
Papaya Global has the workforce management vendors you need to meet your corporate goals.
Papaya serves as a key intermediary in the supply chain, helping to onboard, manage, and pay contingent workers across the globe.
Experience unlimited global reach
Papaya’s solutions support 160+ countries – so you can work with a single solution instead of a patchwork of local solutions. The global reach makes it ideal for managing global teams.
Manage risk with confidence
Ensure comprehensive insurance coverage for contingent workers across the globe to reduce operational risks and lower costs. Papaya’s global experts know how to protect your organization’s interests.
Enjoy robust compliance frameworks
Papaya works with MSPs to ensure proper worker classification and local regulatory compliance. Companies get the peace of mind of knowing all regulations are covered.
Integrate data seamlessly
Connect your VMS data to the Papaya platform though our advanced Cloud Connectors or integrate Papaya directly into your VMS to make sure your workforce data is always accurate and up to date. The data connection is simple and the transfer is quick and efficient.
Deliver payments worldwide
The Papaya platform has embedded payments covering 130 local currencies. Instead of using a third-party for payments, you can pay contingent workers directly through the platform.
The World Gets Paid with Papaya Global
Papaya’s payroll, payments, and workforce management solutions provide unmatched speed, accuracy, control, and visibility.
Papaya Global’s payment services are offered through Azimo, Papaya’s licensed payments arm. Azimo is a payment services provider regulated in five tier-1 jurisdictions. These licenses allow Papaya, together with its partners, to provide workforce payments worldwide. For further information on Azimo’s licenses worldwide, check our licensing page.
To learn how Papaya’s payments can improve your global contingent workforce management, book a demo with one of our experts today.
One platform for your contingent workforce management
From classification to compliance to payments, manage your global external workforce on Papaya’s Contingent OS platform.
What are you looking to do?
Hiring contractors is easy. Doing it right is harder.
Join Papaya Academy’s Contingent Track for free video lessons taught by the experts.
You’ll learn how to:
- Classify contractors vs. employees correctly
- Avoid misclassification penalties
- Manage freelancers across borders with confidence