Pay your global workforce
on one unified platform

A Money Transfer License is an official authorization issued by financial regulatory authorities that permits a company to transmit money on behalf of individuals or entities.

This includes services such as electronic funds transfers, currency exchange, and facilitating digital payments. Such a license ensures the company operates under strict regulatory standards, safeguarding against illicit activities like money laundering and fraud.

Our platform enables payments to 160+ countries through local payment routes, eliminating the need to juggle different in-country bank accounts.

You can process all payments through one unified solution while your funds remain secure in segregated J.P. Morgan bank accounts.

Fund payments in one or multiple preferred currencies from a selection of 15 major currencies (USD, EUR, AUD, AED, GBP, CAD, CHF, CZK, DKK, HKD, NZD, PLN, SEK, SGD, INR) and disburse in over 130 local currencies across 160+ countries. Manage all payments simply through a single unified solution, with no need to manage multiple payment providers or banking relationships.

You can find our detailed payment coverage here.

Papaya ensures every transaction meets strict financial and workforce payment regulations worldwide.

• Financial compliance – Papaya is a licensed payment provider with five money transfer licenses, stringently adhering to global and local anti-money laundering (AML) laws, terrorism screening, fraud protection, and data security regulations.
• Payroll & workforce payments compliance – With deep expertise in global payroll and workforce payments, Papaya ensures that every salary, tax, contractor, and other payment is processed in full compliance with country-specific requirements (e.g., if taxes must be paid from a local bank account). Papaya continuously monitors regulatory changes, adjusts our platform to maintain compliance, and keeps clients informed through our comprehensive knowledge base.

Our platform enables you to set exact landing dates for all payment types. We take full liability for payments landing in full and on time, automatically initiating transactions according to your specified timeline to ensure precise delivery dates.

Our platform uses mid-market rates for currency conversion.

Our platform processes 95% of payments on the same day through local payment routes. By eliminating intermediary banks, we optimize for faster delivery times and lower transaction fees, while providing real-time status updates throughout the entire payment lifecycle.

Depending on your payment destination, you can view the exact payment settlement time on our payment coverage page.

A virtual IBAN account (a “wallet”) is a Customer Money Account held with Papaya Global’s banking partners, J.P. Morgan or Citibank. The funds belong entirely to the Papaya customer and can only be used upon their instruction. Those funds are held in segregated customer money accounts at J.P. Morgan and Citibank, completely separate from operational funds. This ensures those customers’ money remains protected and accessible, backed by Tier-1 bank infrastructure for maximum security.

Our platform secures transactions with multiple protective layers. It first instantly validates beneficiary details pre-payment, followed by penny tests for an additional verification of bank account accuracy.

Proactive AML and fraud checks detect potential risks before they occur, while continuous transaction monitoring safeguards against financial threats in real time.

Audit trails track every change, protecting against internal financial fraud, and role-based access controls prevent unauthorized actions.

All data is processed in a fully encrypted environment, meeting the highest security standards: GDPR, SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 27701, and CSA.

Yes. As a licensed and regulated financial institution, holding money transfer licenses in five key jurisdictions, Papaya Global secures all customer funds in dedicated customer Money Accounts (CMAs) at J.P. Morgan and Citibank.

These accounts are fully segregated, ensuring that your funds remain separate from other customers’ funds and our corporate funds. They are also safeguarded, meaning funds are ring-fenced and can only be used for your payment instructions.

Papaya Global is a licensed and regulated payment provider. It holds payment licenses through its licensed payments arm, Azimo, in five Tier-1 jurisdictions: the United Kingdom, the European Economic Area, Australia, Canada, and Hong Kong. These licenses authorize Papaya to offer money transfer services, facilitating digital financial transactions worldwide.

Our payment connector supports a variety of payment types, enabling seamless transactions.

With Payments OS, you can leverage full automation for various payment needs, including:

• Net salaries
• Contractor payments
• Vendor invoices
• Accounts payable
• Authority payments

The Payments OS instantly validates beneficiary accounts, conducts penny tests, and performs pre-transaction and real-time AML and fraud checks to ensure secure and on-time delivery to authorized recipients.

Our payment solution charges transaction fees and FX costs, which are minimized by prioritizing efficient payment routes and reducing intermediary banks. Our platform enables funding in 15 currencies and supports payments in 160+ countries, optimizing each transaction path for both cost and speed.

Operating across multiple jurisdictions can be complex, as each bank has its own KYC screening process and local requirements. However, Papaya Global’s solution allows you to cover all locations with a single KYC process per entity.

As soon as a customer selects Papaya Global as their preferred payments vendor, your Account Executive will generate a link to the KYC form.

• The self-service form takes approximately 15-30 minutes to complete, including the upload of basic business documents such as an Incorporation Certificate.
• Once submitted, the information is reviewed and verified by Papaya’s compliance team—a process that can take up to two days.
• After approval, you can begin onboarding to Papaya’s platform.

At Papaya Global, you can integrate your data from any system or format—such as PAIN.001, Excel (.xlsx), CSV (.csv), and UTF-8 encoding—into Payment OS, automating cross-border payments from start to finish. Our payment connector automatically maps and standardizes fields for seamless integration.

Payments OS simplifies global payment operations, allowing you to streamline payments for your workforce on a single platform.

• Easily fund your wallet(s) in 15 major currencies, keeping your funds segregated and safeguarded until it’s time to pay.
• Effortlessly create and manage multiple beneficiaries.
• Process up to 10K transactions in one click: create, schedule, and approve mass payments in 130+ currencies.
• Set up a desired landing date to ensure payments always arrive on time.
• Automate recurring payments at pre-defined intervals.
• Configure permissions and approval chains to comply with data privacy rules.
• Handle authority payments seamlessly.
• Manage invoices and efficiently pay contractors.
• Access full pay-in and payout reports.
• Download detailed payment confirmations in one click.
• Split transactions into multiple currencies with a single click.

Papaya’s Payments OS offers several advantages, with the most important being the ability to pay globally with unbeatable global coverage using one unified platform.

Efficiency

• A unified platform that can be seamlessly integrated into any system (via API or payment connector) to execute large volumes of payments quickly and securely, eliminating manual intervention.
• Guaranteed payment landing dates ensure payments arrive on time.
• Ensures local compliance by handling tax authorities’ payments on time and accurately.
• Automates workforce payments, saving time and reducing manual errors.

Transparency

• With Payments OS, track all payment statuses, optimize wallet funding, get the full payments report, and gain full end-to-end visibility.
• Includes enhanced security measures such as fraud prevention, safeguarding funds in virtual IBAN accounts, and controlled access with approval chains.

Cost-effectiveness

• A unified global payments solution eliminates the need to manage multiple bank accounts.
• Prioritizing efficient payment routes and reducing intermediary banks helps minimize transaction fees and FX costs.